A typical flight support process involves more than 10 departments and over 100 task assignments. In large airports, this support occurs thousands of times a day, resulting in tens of thousands of communications across departments, systems, and terminals. Single telephone dispatch or wireless dispatch can no longer meet the huge communication needs.

Far East Communications' integrated communication system effectively integrates communication methods with different protocol standards and modes, enabling direct communication between different terminals, meeting the needs of cross-departmental collaboration in airports, and effectively improving operational efficiency.

I. Comprehensive Application of Multiple Systems and Types

The integrated communication system provides airports with various types of communication and business applications based on voice, video, and data, realizing integrated access to wireless intercom systems, internal communication systems, video surveillance systems, video conferencing systems, etc., while unifying the convergence of geographic information, positioning, and equipment data to achieve accurate data display and application. In addition, the system also supports functions such as terminal information map display, historical trajectory playback, personnel status display, and unified equipment management.

II. Cross-Departmental and Cross-Organizational Collaborative Support
 

 
The integrated communication system plays a vital role in cross-departmental collaboration in the airport industry. It not only provides efficient communication methods between departments, but also provides communication support for the A-CDM system (Airport Collaborative Decision Making system) and emergency systems, providing anytime, anywhere communication services for fire fighting, ground services, rescue teams, command centers, and information centers, effectively ensuring the safe and reliable operation of the airport.

III. Full-Process, Full-Cycle Event Traceback
 

 
The integrated communication system can provide cross-system, full-process real-time audio and video recording, supporting local and remote query, playback, and download operations. After an event occurs, the cause of the event can be quickly located, making event handling traceable.

IV. Independently Controllable and Expandable Software and Hardware
 

 
Far East Communications' integrated communication system's software and hardware are independently controllable, ensuring the system's security and reliability. At the same time, it also has good scalability, and can add corresponding gateways or protocols to achieve interoperability with different systems according to user needs, to adapt to the growing new business needs of airports.

With the construction of 5G networks and IoT networks, and the addition of AI technology, Far East Communications' integrated communication system continues to evolve in terms of intelligence and personalization, and will improve the industry's informationization level in a more intelligent and flexible way.