In the face of natural disasters, humanity prevails. Together, we overcome difficulties and move forward! On July 20, Zhengzhou experienced an unprecedentedly severe rainstorm, a natural disaster. Line 3 Phase 1, as one of the backbone lines of Zhengzhou's metro network, suffered an unprecedentedly huge impact, with line shutdowns, station flooding, and serious damage to equipment and facilities. During this crisis, Far East Communications stood with our company, sharing the difficulties and working together. They quickly assembled and went all out, injecting strong impetus into the rescue, repair, and restoration work of Line 3 Phase 1, providing strong support and making outstanding contributions... (Excerpt from the letter of thanks.)

Honor Achieved
 

On September 1, a letter of thanks from Zhengzhou China Construction Shenzhen Metro Co., Ltd. was received by the company. At the same time, colleagues at the Zhengzhou project department were awarded a banner that reads "Showing Great Love in Flood Control and Disaster Relief, True Feelings in Adversity."

One letter, one responsibility; one banner, one motivation. Behind the weighty honor is the silent practice of Far East Communications' employees' behavioral norms: "Dare to undertake urgent, difficult, dangerous, and heavy tasks, be trustworthy and responsible, and provide attentive service! "

Responding to the Flood
 

On July 21, Far East Communications received a repair notice from China Construction Shenzhen Metro Co., Ltd. Company leaders immediately organized a core team to form an "Emergency Response Team for Zhengzhou Metro Repair Work," allocating personnel and materials to assist in the repair work of Zhengzhou Metro Line 3 Phase 1. Due to station flooding, the communication system was severely affected. Members of the emergency response team divided their work based on the three systems: public telephones, dedicated telephones, and dedicated wireless systems. They quickly rushed to the scene and worked hard to repair the system. Equipment inspection, replacement, debugging... team members worked day and night, racing against time, and successfully completed the restoration of three communication systems in four stations and 14 sections by August 7, providing communication support for the normal operation of the metro.

The emergency response team conducting repairs and debugging in the equipment room that had been soaked by rainwater

Working with All Our Might
 

In the face of the disaster, Far East Communications did not forget its responsibilities as a state-owned enterprise, and stood together with users to overcome difficulties. Not only Line 3, but also other nine metro lines that have resumed operation and are under construction in Zhengzhou have Far East Communications' participation in the repair work; not only rail transit, but also public security and emergency response, various fields have Far East Communications' rescue equipment; not only Zhengzhou urban area, but also Baisha Town, Jinguang Road Subdistrict Office and other severely affected areas in Henan have the busy figures of Far East Communications personnel...

A smile, a word of praise, a thank you—these heartwarming actions are the greatest affirmation of Far East Communications. In the future, Far East Communications will continue to uphold the core value of "customer value first," and repay customers with better products, more sophisticated technology, and more attentive service.